Privacy policy
PRIVACY POLICY
Last updated: September 3, 2026
This Privacy Policy explains how LoveBaby (“LoveBaby,” “we,” “us,” or “our”) collects, uses, discloses, and protects personal information when customers visit galaxs.store, place an order, contact us, or otherwise use our services.
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INFORMATION WE COLLECT
Depending on how a customer interacts with LoveBaby, we may collect:
• Name, email address, telephone number, billing address, and shipping address;
• Products purchased, order history, payment status, and personalization instructions;
• Device information, IP address, browser type, cookie identifiers, referring pages, and Store interactions;
• Customer-service communications, reviews, survey responses, and other voluntarily submitted information;
• Personalization files, including ultrasound images, videos, audio, names, dates, messages, or other content submitted to create a product;
• Payment and transaction information provided through our payment processors.
LoveBaby generally does not directly receive or store complete payment-card numbers.
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PERSONALIZATION CONTENT
Personalization files may reveal sensitive, private, or health-related information. Customers must only submit content they own or are legally authorized to use and share.
LoveBaby uses personalization content to create, manufacture, fulfill, deliver, and support the customer’s order.
Personalization content may be disclosed to production, fulfillment, technology, and shipping providers only when reasonably necessary to complete these services.
LoveBaby does not use customer ultrasound images or other private personalization files for targeted advertising.
Personalization files are retained only for as long as reasonably necessary to fulfill orders, provide customer support, resolve disputes, prevent fraud, and comply with applicable legal obligations.
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HOW WE USE PERSONAL INFORMATION
LoveBaby may use personal information to:
• Process, personalize, fulfill, and deliver orders;
• Process payments and prevent fraudulent transactions;
• Communicate about orders, shipping, customer service, and policy updates;
• Operate, secure, analyze, and improve the Store;
• Provide marketing or advertising where permitted;
• Detect fraud, misuse, security incidents, or unlawful activity;
• Comply with legal obligations and enforce Store policies.
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COOKIES AND TRACKING TECHNOLOGIES
LoveBaby and its service providers may use cookies, pixels, local storage, and similar technologies to:
• Operate the Store;
• Remember customer preferences;
• Maintain shopping-cart functionality;
• Analyze Store traffic and performance;
• Prevent fraudulent activity;
• Measure marketing and advertising performance.
Customers may manage cookies through their browser settings or through any cookie-control tools displayed on the Store.
Disabling certain cookies may affect the functionality of the Store.
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ADVERTISING AND PRIVACY CHOICES
LoveBaby does not sell personal information in exchange for money.
Certain disclosures to advertising or analytics providers may be considered “selling,” “sharing,” or targeted advertising under some U.S. state privacy laws, even when no money is exchanged.
Where applicable, customers may request to opt out by emailing:
pinquestions@use.startmail.com
Subject line: Privacy Opt-Out Request
LoveBaby will also process legally recognized browser-based opt-out signals where required by applicable law.
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HOW WE DISCLOSE INFORMATION
LoveBaby may disclose personal information to:
• Shopify and providers that host or operate the Store;
• Payment processors and financial institutions;
• Manufacturers, personalization providers, fulfillment partners, carriers, and logistics providers;
• Customer-service, analytics, security, fraud-prevention, and technology providers;
• Marketing and advertising providers, subject to applicable privacy choices;
• Professional advisers, government authorities, or law-enforcement agencies when legally required;
• A purchaser or successor in connection with a merger, acquisition, restructuring, financing, or sale of business assets.
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DATA RETENTION
LoveBaby retains personal information only for as long as reasonably necessary to complete transactions, provide support, maintain business and tax records, resolve disputes, prevent fraud, and comply with legal obligations.
Retention periods may vary depending on the type of information and the purpose for which it was collected.
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DATA SECURITY
LoveBaby uses reasonable administrative, technical, and organizational safeguards designed to protect personal information.
However, no electronic system, online service, or transmission method can be guaranteed to be completely secure.
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U.S. STATE PRIVACY RIGHTS
Depending on the customer’s state of residence and applicable law, the customer may have the right to:
• Request access to personal information;
• Request correction of inaccurate information;
• Request deletion of personal information;
• Obtain a portable copy of certain information;
• Opt out of sale, sharing, or targeted advertising;
• Limit certain uses of sensitive information;
• Appeal a decision regarding a privacy request;
• Exercise privacy rights without unlawful discrimination.
To submit a request, email pinquestions@use.startmail.com with the subject line “Privacy Request.”
LoveBaby may request information reasonably necessary to verify the customer’s identity. Authorized agents may submit requests where permitted by applicable law.
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MARKETING COMMUNICATIONS
Customers may unsubscribe from promotional emails by using the unsubscribe link contained in the message or by contacting pinquestions@use.startmail.com.
After opting out of marketing, customers may continue receiving non-promotional communications related to orders, transactions, security, or customer service.
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CHILDREN’S PRIVACY
The Store is intended for adults and is not directed to children under 13.
LoveBaby does not knowingly collect personal information directly from children under 13. If a parent or guardian believes that a child has submitted personal information, they should contact us so the information can be reviewed and deleted where required.
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INTERNATIONAL PROCESSING
Service providers, manufacturers, and fulfillment partners may process information in countries outside the customer’s state or country of residence.
Where required, LoveBaby uses appropriate safeguards for international processing and transfers.
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THIRD-PARTY SERVICES
The Store may contain links to third-party websites or services. LoveBaby does not control and is not responsible for the independent privacy practices of those third parties.
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CHANGES TO THIS POLICY
LoveBaby may update this Privacy Policy to reflect changes to its services, practices, technologies, or legal obligations.
The revised policy will be published with an updated “Last updated” date.
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CONTACT INFORMATION
LoveBaby
Email: pinquestions@use.startmail.com
Address: Austin, Texas 78704, United States
Website: https://galaxs.store